In your business, there is a need to attract IT outsourcing company specialists if:
own IT staff is exclusively engaged in dealing with incidents, does not act as a business partner, does not help its development and does not offer innovations;
own IT staff is often in idle / standby incidents, and during peak periods, on the contrary, there are not enough “hands”;
there is dissatisfaction with the quality / deadlines for solving problems or insufficient competence of individual divisions of the company’s IT service (user support or IT infrastructure, project management, etc.);
there was a need to quickly attract additional IT specialists to implement projects for a limited period without increasing the permanent staff;
there is a constant leak of IT-specialists in software companies or competitors;
during the existence of your business, various internal corporate applications (analytical, reporting systems, modules) have been introduced, the support and development of which can be carried out only by a limited number of internal IT specialists, there is no documentation on the administration and support of these applications. In this case, there are risks of a business critical and toxic to business depending on its performance on specific performers;
there is a constant development of business, including those associated with entering new markets, the branch network is expanding, business processes are becoming more complicated and automated, which leads to the constant transformation of the company’s information systems;
the IT infrastructure of your business consists of a large number of components — business applications, communication services, server and storage infrastructure, information security systems, network and engineering infrastructure — which requires a wide staff qualification profile and a systematic approach to IP management.